Order tracking
Your follow-up, explained
What are the delivery times and costs?
We ship within 24–48 business hours. Delivery is free throughout the store. See our “Shipping & Returns” page for details.
How do returns work?
You have 30 days after receipt. Go to “Shipping & Returns” to easily initiate a return
What payment methods do you accept?
Bank cards, PayPal, and other local solutions are displayed at checkout. Payment is completely secure.
Who should I contact if I have any questions?
Our support team responds within 24 business hours via the “Contact” page or by email at tintiva.boutique@gmail.com
Are the products suitable for sensitive skin?
We prioritize comfortable textures and clear usage instructions. If you have known sensitivity, always test on a small area.
